Privacy Policy

Last updated: June 25, 2026

Marketeo.ai is a product of iSmartInfo Inc. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Marketeo.ai, request access, or use Marketeo services.

Information We Collect

We may collect the following categories of information:

Contact information, such as name, email address, company, and messages submitted through forms.
Account information, such as workspace, brand, user, role, and authentication details.
Brand and marketing data that you provide or connect, such as brand names, websites, source materials, campaign context, channel identifiers, and approval records.
Connected-channel metadata, such as page names, organization IDs, handles, connection status, and posting history.
Usage, diagnostic, and security data, such as logs, device/browser information, API activity, error records, and product events.

Secrets and Connected Accounts

Access tokens, API keys, and similar credentials are treated as sensitive information. We store customer channel credentials in encrypted form and do not display saved secret values back to users. Users may replace, clear, or revoke connected-account credentials.

How We Use Information

We use information to:

Operate, secure, and improve Marketeo.
Set up workspaces, brands, channels, approvals, reports, and workflows.
Run marketing diagnostics, visibility checks, recommendations, and scheduled monitoring.
Send requested communications, support replies, confirmations, and operational notices.
Detect abuse, debug issues, enforce usage limits, and comply with legal obligations.

AI and Automation

Marketeo may use AI systems to analyze brand context, source materials, website content, prompts, search or visibility data, and workflow results. We design these workflows to keep evidence, approvals, and human review visible where decisions affect public marketing output.

Service Providers

We may use service providers for hosting, database storage, authentication, email, analytics, payments, observability, AI infrastructure, and connected-channel APIs. These providers may process information only as needed to provide their services to us.

Data Sharing

We do not sell personal information. We may share information with service providers, with your workspace members according to their roles, when you connect third-party services, when required by law, or to protect the rights, safety, and security of Marketeo, users, and others.

Data Retention

We retain information for as long as needed to provide the service, maintain records, resolve disputes, improve reliability, comply with law, and enforce our agreements. You may request deletion of account or workspace data, subject to legal, security, backup, and operational limits.

Security

We use technical and organizational safeguards intended to protect information, including tenant-scoped access controls and encryption for sensitive credentials. No system is perfectly secure, and we cannot guarantee absolute security.

Your Choices

You may request access, correction, export, or deletion of personal information by contacting us. You may also disconnect third-party channels through Marketeo or directly through the third-party provider.

Contact

For privacy questions or requests, contact us at support@marketeo.ai.